Correcting A Score Report

If a student wishes to change or add information to their score report, such as removing a Social Security number or correcting a misspelled name, students can contact ACT directly and request a change. Within three months of getting the score report, students must write in to ACT and provide the information that needs to be changed and the correct information. As of October 2007, the physical address students need to send their written requests is ACT Records, P.O. Box 451, Iowa City, IA, 52243-0451, USA. In addition to the incorrect and/or updated information, students should include a photocopy of their student report. Corrections or additions are made at no charge, but students should be aware that there is an $8.50 fee for each corrected score report sent out.

If there are any other errors on the student report other than test scores, students can write to the aforementioned address to request changes. Some errors may occur that adversely affect the student, such as errors in processing reports, shipping answer sheets or reporting scores to schools. If errors are made on the part of ACT that adversely affect the student, ACT will either correct the error and send corrected reports to all recipients specified in the registration form at no cost to the student, provide the student with the opportunity to retake the test at no additional charge, or provide a refund of the test fee. However, these considerations are generally only in effect for errors of ACT; correcting student errors will generally result in additional fees for the student.