ACT Scoring Errors

If a student feels that a test was scored incorrectly, the student can request that the answer sheets be re-scored by hand. Both the multiple-choice and the writing exams are eligible for hand scoring; however, there is a $30 fee for each set, so students who wish to have an entire ACT Plus Writing exam scored by hand will need to pay $60. Students can request to be present at one of ACT's regional offices during the re-scoring, but there will be an additional fee for that as well. However, if an error in scoring is found due to an error on the part of the test center or ACT and requires the student to take the exam again, the student may retest for no additional cost. Amended score reports will be sent to the schools listed by the student on the original registration form at no charge.

Also, if there was an event or disruption at the test center-including cancellations, mistimings, deviations from standard procedures, compromises of the entire process or suspicions of advance notice of the exam material-ACT will investigate the matter. If the issue turns out to be the responsibility of ACT or the test center, students may retake the exam at no additional charge, or obtain a refund of the test fee. Students should keep in mind that if they choose to retest, they will have to take the same exam set as they originally signed up for, which means if the student registered for the ACT exams without the writing test, they cannot add the writing test when they schedule a new test date, or drop it if they originally signed up for the ACT Plus Writing set.